📜 Policies
Made on demand in 2-4 business days
We're all about getting your order to you ASAP! 🌟 Each of our products is custom-made just for you, on-demand. And guess what? A whopping 95% of our items are ready to ship in just 2-4 business days! Sometimes, though, if a product plays hard to get (you know, those temporary stock hiccups) or needs a little extra TLC to pass our tough quality checks, it might take a tad longer to reach you.
Just a heads-up: Once we kickstart the production of your order, we're unable to hit pause or cancel it. And as much as we'd love to, predicting exact delivery dates isn't our superpower yet. 📅✨
30 days limited warranty from delivery date
Swish Embassy guarantees that all products are free from manufacturing defects for 30 days from the date of delivery. If you discover a manufacturing defect within this period, please contact our customer service team immediately. Upon verification, we will repair, replace, or refund your purchase at our discretion. This warranty does not cover damage caused by accidents, misuse, or normal wear and tear. To initiate a claim, provide your order number and a detailed description of the issue. Let us help ensure your satisfaction with our products.
Customer service excellence
Got a question? We're all ears! 🌟 Our 5-star customer service team is here to help fast—just hit us up with a ticket [here] and we'll get back to you in a jiffy, usually within 1-2 days. Let's chat!